Patient Survey

At Sierra Pacific Orthopedics, we value your suggestions and comments on how to better serve you. Please fill out and submit the patient survey below. Our doctors and staff look forward to reading them!

strongly agreeagreedisagreestrongly disagreenot applicable
When contacting the office, the phone staff was pleasant.
It was easy to schedule an appointment within a reasonable amount of time.
The information I received prior to my visit was helpful.
If you had surgery, was the surgery scheduling process convenient, clear, and informative?
strongly agreeagreedisagreestrongly disagreenot applicable
I was greeted and registered promptly.
The registration staff was courteous and helpful.
The forms I was asked to complete were easy to understand.
My wait time was reasonable.
strongly agreeagreedisagreestrongly disagreenot applicable
The office is in a convenient location.
The parking area is convenient.
The waiting area is comfortable.
The office decor is attractive and cheerful.
I was satisfied with the quality of food at the café.
The café was clean.
The café staff was courteous and helpful.
strongly agreeagreedisagreestrongly disagreenot applicable
My wait time in the exam room was reasonable.
My provider gave me his complete attention.
My provider explained my treatment options thoroughly.
My provider was courteous and friendly.
strongly agreeagreedisagreestrongly disagreenot applicable
The staff obtained any authorizations or pre-certifications necessary.
The billing staff was courteous.
All my insurance questions were answered so that I clearly understood my coverage.
My billing statements are easy to understand.
strongly agreeagreedisagreestrongly disagreenot applicable
The staff maintained my personal privacy during my visit (changing area gown, etc.)
The staff maintained the privacy of my medical information.
strongly agreeagreedisagreestrongly disagreenot applicable
Overall, I am very confident in the care I received from Sierra Pacific Orthopedics.
I will recommend Sierra Pacific Orthopedics to my friends and family.
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